Everything happens in the Discord.

Releases are announced there, breaking changes land there first, and it is the fastest way to reach the people building this. No application, no waitlist, and nothing in it needs an account on this site.
Opens in a new tab.
What is in there
Four channels, and a short answer to the question a channel list never answers: which one is yours. Pick a channel.
ROTEX
help
SupportWhat it’s for
Setup, the graph not building, a require the parser will not resolve.
What to post here
The command you ran and what it printed. Ask here first.
Where to take what
Three routes, and they do not overlap. Most of what used to arrive by email was already answered on the third one.
- 01
Already answered
What ROTEX is, what stays on your machine, what a seat costs, how a security review goes. Twenty-five questions with the answers written out.
- 02
Needs a person
Setup, a graph that will not build, a require the parser refuses. Bring the command you ran and what it printed. That is usually the whole diagnosis.
- 03
Not for a public channel
Procurement, a security questionnaire, an invoice, an account you cannot get into. Nothing about a contract needs to be posted in a channel.
How it runs
What to expect from the server, including the one thing it does not promise.
- Releases are announced here before they are announced anywhere else.
- Breaking changes get a post of their own, ahead of the release that carries them.
- No application and no waitlist. It is a small server and the team reads all of it.
- There is no response-time promise here. Pro and Enterprise carry one; a chat server cannot.
Questions that do not need a server to answer are on the Docs, and the pricing page has the plans side by side.
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Cancel before it ends and you pay nothing. See pricing